:root {
  --bg: #0f1117;
  --panel: #171a22;
  --border: #2a2f3a;
  --text: #e8eaed;
  --muted: #9aa0a6;
  --accent: #ff4d6d;
  --accent-soft: rgba(255, 77, 109, 0.15);
  --success: #34a853;
  --danger: #ea4335;
  --male: #3b82f6;
  --female: #ec4899;
  --other: #a855f7;
  --radius: 12px;
  font-family: system-ui, sans-serif;
}
* { box-sizing: border-box; }
body { margin: 0; background: var(--bg); color: var(--text); }
.hidden { display: none !important; }
.muted { color: var(--muted); }
.error { color: var(--danger); }
.badge { background: var(--accent-soft); color: var(--accent); padding: 4px 10px; border-radius: 999px; font-size: 12px; }
.domain-badge { display: inline-block; border: 1px solid var(--border); padding: 6px 12px; border-radius: 999px; color: var(--accent); }
.auth-page { min-height: 100vh; display: grid; place-items: center; }
.auth-card { width: min(420px, 92vw); padding: 32px; background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); }
label { display: block; margin: 14px 0 6px; font-size: 14px; color: var(--muted); }
input, textarea { width: 100%; padding: 12px; border-radius: 8px; border: 1px solid var(--border); background: #0f1117; color: var(--text); }
.btn { display: inline-block; text-decoration: none; border: 0; border-radius: 8px; padding: 10px 16px; cursor: pointer; background: var(--border); color: var(--text); }
.btn.primary { background: var(--accent); color: #fff; }
.btn.ghost { background: transparent; border: 1px solid var(--border); }
.btn:disabled { opacity: .5; }
.topbar { display: flex; justify-content: space-between; align-items: center; padding: 16px 24px; border-bottom: 1px solid var(--border); background: var(--panel); gap: 12px; flex-wrap: wrap; }
.dashboard { padding: 24px; max-width: 1100px; margin: 0 auto; }
.stat-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(160px, 1fr)); gap: 16px; margin-bottom: 24px; }
.stat-card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); padding: 20px; }
.stat-card.highlight { border-color: var(--accent); }
.stat-card.highlight.has-queue { box-shadow: 0 0 0 2px var(--accent); animation: pulse-queue 2s ease-in-out infinite; }
@keyframes pulse-queue { 50% { box-shadow: 0 0 0 4px rgba(255,77,109,0.35); } }
.stat-card.accent { background: linear-gradient(135deg, rgba(255,77,109,.15), var(--panel)); }
.stat-label { display: block; font-size: 13px; color: var(--muted); margin-bottom: 8px; }
.stat-value { font-size: 1.8rem; }
.card-panel { background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); padding: 24px; margin-bottom: 16px; }
.waiting { text-align: center; padding: 18vh 20px; }
.work-layout { display: grid; grid-template-columns: 240px 1fr 240px; min-height: calc(100vh - 65px); }
.block { padding: 16px; border-right: 1px solid var(--border); }
.block.center { display: flex; flex-direction: column; }
.block h3 { margin: 0 0 12px; font-size: 13px; text-transform: uppercase; color: var(--muted); }
.meta-bar { display: flex; justify-content: space-between; gap: 8px; flex-wrap: wrap; padding: 12px 16px; border-bottom: 1px solid var(--border); font-size: 13px; }
.gender-mark { padding: 4px 10px; border-radius: 999px; font-size: 12px; margin-left: 4px; }
.gender-male { background: rgba(59,130,246,.2); color: var(--male); }
.gender-female { background: rgba(236,72,153,.2); color: var(--female); }
.gender-other { background: rgba(168,85,247,.2); color: var(--other); }
.trigger { padding: 16px; background: #1d2230; border-bottom: 1px solid var(--border); }
.messages { flex: 1; overflow: auto; padding: 16px; display: flex; flex-direction: column; gap: 10px; }
.message { max-width: 80%; padding: 10px 14px; border-radius: 14px; }
.message.member { align-self: flex-start; background: #252b38; }
.message.operator { align-self: flex-end; background: var(--accent-soft); }
.message small { display: block; margin-top: 6px; color: var(--muted); font-size: 11px; }
.notes { padding: 8px 16px; }
.note-item { background: #252b38; border-radius: 8px; padding: 10px; margin-bottom: 8px; font-size: 13px; }
.composer { padding: 16px; border-top: 1px solid var(--border); }
.composer-footer { display: flex; justify-content: space-between; align-items: center; margin-top: 10px; gap: 8px; flex-wrap: wrap; }
.info-card p { margin: 6px 0; font-size: 14px; }
.info-card { background: #1d2230; border: 1px solid var(--border); border-radius: var(--radius); padding: 12px; }
#char-count.ok { color: var(--success); }
#char-count.bad { color: var(--danger); }
dialog { border: 1px solid var(--border); border-radius: var(--radius); background: var(--panel); color: var(--text); padding: 24px; }
.dialog-actions { display: flex; gap: 8px; justify-content: flex-end; margin-top: 12px; }
@media (max-width: 900px) { .work-layout { grid-template-columns: 1fr; } }